SPORTIVACATION LTD – PRIVACY POLICY

Effective Date: 18 July 2026

Sportivacation (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

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1. Who We Are

Sportivacation Ltd is a company registered in England & Wales (Company No. 16546147).

Registered Office:

3rd Floor, 45 Albemarle Street,

Mayfair, London, England, W1S 4JL

Sportivacation Ltd is the data controller responsible for your personal data.

If you have any questions about this policy or how we use your data, please contact:

info@sportivacation.com

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2. What Information We Collect

We may collect and process the following types of personal data:

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a) Enquiry & Marketing Data

• Name
• Email address
• Contact preferences

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b) Booking Data

When you make a booking, we may collect:

• Full name(s) of travellers
• Date of birth
• Contact details (email, phone number)
• Emergency contact details. We collect emergency contact details to protect the safety and welfare of travellers during their trip. This data is processed on the basis of our legitimate interests in ensuring the safety of our customers. Emergency contact data is held only for the duration of the relevant booking and is deleted promptly once the trip has concluded and any applicable claims or disputes period has passed. Emergency contacts are not used for marketing purposes.

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c) Travel Information

• Travel preferences
• Some information you voluntarily provide about dietary or accessibility requirements may reveal information about your health. Where this constitutes special category personal data, we will only process it where permitted by data protection law, including where you have given explicit consent where required, and only to the extent necessary to arrange and deliver your requested travel services.

We do not store payment card details. Payments are processed securely via third-party providers.

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3. How We Use Your Information

We use your personal data to:

• Respond to enquiries
• Provide information about our experiences
• Process and manage bookings
• Communicate important travel information
• Comply with legal and regulatory obligations

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We will never sell your personal data.

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4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: where processing is necessary to respond to booking enquiries, take steps at your request before entering into a contract, process bookings and deliver our services
• Consent: where you have actively opted in to receive marketing communications or where consent is otherwise required
• Legal obligation: where processing is necessary to comply with applicable laws and regulatory requirements
• Legitimate interests: where necessary for the operation, security and improvement of our business and services, provided those interests are not overridden by your rights and interests

Where we rely on consent, you may withdraw your consent at any time.

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5. Sharing Your Data

We may share your data with trusted third parties where necessary,including:

• Accommodation providers
• Transport providers
• Event or ticket providers
• Technology providers (e.g. website hosting, email systems)
• Payment processors

We only share the data necessary to deliver your booking.

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6. International Data Transfers

Some of our service providers may process your data outside the UK orEuropean Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Equivalent data protection measures

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7. Data Security

We take appropriate technical and organisational measures to protectyour personal data from:

• Unauthorised access
• Loss or misuse
• Disclosure

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8. Data Retention

We retain your personal data only as long as necessary:

• To fulfil your booking
• To comply with legal obligations
• To manage any disputes or claims

Personal data connected to a financial transaction, including booking records and payment information, is retained for a minimum of six years in line with HMRC statutory requirements. Sportivacation Ltd is not required to appoint a Data Protection Officer at this stage of its operation. If this position changes, this policy will be updated accordingly.

You may request deletion of your data at any time where applicable.

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9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise your rights, contact:

info@sportivacation.com

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You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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10. Marketing Communications

We may contact you with updates about Sportivacation experiences where you have consented.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

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11. Cookies

Our website uses cookies and similar technologies for essential functionality and, where you consent, analytics and other non-essential purposes.

Where consent is required, you can accept, reject or customise non-essential cookies through our cookie consent tool and change your preferences at any time.

For more information about the cookies and similar technologies we use, please see our Cookie Policy

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12. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

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